As part of the journey into residential treatment, an assessment is carried out at White Oaks where the client meets with a counsellor for approximately 1 hour.

It helps staff to get a clearer picture of the client’s needs and also provides the client with some information about treatment. It is important that each person is accompanied by a family member or close friend. At this point a person will usually be given a date for admission once the assessment has been completed and admission criteria agreed.